City of Columbia to resume utility disconnects

COLUMBIA, Mo. (KMIZ)

The City of Columbia Utilities department will soon resume utility disconnections as the weather warms up, according to a Monday press release.

Utility customers who have past-due balances will need to pay their balance to avoid having their utilities shut off, the statement says. Department spokesman Matt Nestor told ABC 17 News that a specific date has not been determined.

City of Columbia Utilities does not disconnect electric customers when the National Weather Service forecasts temperatures to drop below 32 degrees during a 24-hour period, the statement says. 

Customers can check their account balance and sign up for eBilling by visiting MyUtilityBill.CoMo.gov.

Additional ways to make payments include:

• Sign up online at Pay.CoMo.gov with a checking/savings account or credit or debit card (no convenience fees). 
• By phone at 573.874.7694 with a credit or debit card (no convenience fees).
• At City Hall, 701 E. Broadway, with cash, check, money order, credit or debit card.
  • Drive-thru or Cashiers Office: 8 a.m.-5 p.m. Monday to Friday.

City of Columbia Utilities customers who are in need of utility payment assistance can contact Utility Customer Service – 573-874-7380 -- for more information, the release states.