Passengers experienced ‘hard jolt,’ then ‘free fall’ on turbulent flight. Investigators blame the pilots
By Alexandra Skores, CNN (CNN) — As they were coming in for a landing, a “plume” of bad weather suddenly appeared in front of Hawaiian Airlines pilots who hit severe turbulence just seconds later. Dozens of passengers were injured. Passengers experienced a “hard jolt” and then a “free fall” sensation. One passenger crawled back to