Defenders

DEFENDERS: Price gouging makes top 10 consumer complaints for the first time

February 22, 2021 6:52 PM

Published February 22, 2021 4:54 PM

JEFFERSON CITY, Mo. (KMIZ)

Illegal telemarketing calls and no-call violations was the number one complaint the Missouri Attorney General's Office received in 2020.

In 2020, 34,527 Missourians reported a no-call complaint to the office. Those complaints involved phone calls to Missouri residents by businesses or organizations soliciting the purchase of goods or services.

Here are some of the other top complaints for 2020:

Solicitations/Publications/Subscriptions: 1,848
Financial: 1,646
Retail/Wholesale: 1,625
Automotive: 1,490
Price Gouging: 1,326
Communications/Technology/Online Services: 1,256
Real Estate and Construction: 1,221
Travel/Timeshares: 1,184
Health: 882

For the first time, price gouging made the top 10 list. The Attorney General's office says most of the complaints happened during the initial stages of the pandemic. Complaints ranged from face masks, gloves, toiletries, food and other items.

If someone wants to file a complaint, you can go on the Attorney General's office or call the hotline at 800-392-8222.

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Deborah Kendrick