Self-checkout annoys some customers and helps shoplifters. Stores are adding it anyway
By Nathaniel Meyersohn, CNN Business Self-checkout arrived in the late 1980s at supermarkets. A decade later, it began spreading to big-box chains and drug stores. Now, self-checkout, loved by some and hated by others, has entered discount clothing and department stores. Kohl’s is testing self-checkout stations at a handful of stores. H&M added them at
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