By Gregory Wallace and Forrest Brown, CNN The boss of Southwest Airlines has vowed he will “make good” to passengers hit by his company’s disastrous holiday meltdown as the carrier was delivering on its promise to resume better service on Friday. “This has impacted so many people — so many customers — over the holidays,”
Continue Reading Nick Glass, CNN British fashion designer and style icon Vivienne Westwood has died aged 81. She passed away peacefully, surrounded by her family, at her home in London on Thursday, according to an official statement from her eponymous company. To the media, she was “the high priestess of punk” and the “Queen of Extreme.” To
Continue Reading Nick Glass, CNN British fashion designer and style icon Vivienne Westwood has died aged 81. She passed away peacefully, surrounded by her family, at her home in London on Thursday, according to an official statement from her eponymous company. To the media, she was “the high priestess of punk” and the “Queen of Extreme.” To
Continue Reading Forrest Brown, CNN These destinations around the world have a well-deserved reputation for traditionally throwing a great New Year’s Eve fireworks show and shindig, and they’re bouncing back from the subdued celebrations of the past two years during the Covid-19 pandemic. Be sure to plan for prime parties and the best viewing areas for fireworks.
Continue Reading Leah Asmelash, CNN American Girl’s latest “Girl of the Year” is a spunky Broadway-loving dancer and singer — and also the line’s first-ever South Asian main character. Kavika Sharma, Kavi for short, was unveiled Thursday as American Girl’s 2023 “Girl of the Year.” Unlike other American Girl dolls, “Girl of the Year” dolls are based
Continue Reading By Gregory Wallace and Forrest Brown, CNN The boss of Southwest Airlines has vowed he will “make good” to passengers hit by his company’s disastrous holiday meltdown as the carrier was delivering on its promise to resume better service on Friday. “This has impacted so many people — so many customers — over the holidays,”
Continue Reading By Jessie Yeung, CNN A surging Covid outbreak in China. Countries imposing travel restrictions on Chinese travelers, wary of the virus being imported. Scientists warning against fearmongering and xenophobia. But this isn’t early 2020. The familiar scene is playing out now as China battles its biggest-ever outbreak, after abandoning its stringent zero-Covid approach and partially
Continue Reading Oscar Holland, CNN The last year in architecture will be remembered as one of firsts, from the world’s first “upcycled” skyscraper winning World Building of the Year to Burkina Faso-born Francis Kéré becoming the first African architect to win the coveted Pritzker Prize. It was also a year in which we lost industry giants like
Continue Reading By Heather Chen, CNN Bangladesh on Wednesday launched its first metro rail service in the capital Dhaka, with officials and commuters hopeful it will help ease traffic in one of the world’s most densely populated and congested cities. The largely Japanese-funded project, known as Line 6, was inaugurated at a ceremony by Prime Minister Sheikh
Continue Reading By Gregory Wallace, Forrest Brown, Barry Neild and Karla Cripps, CNN Southwest Airlines says it’s set up to resume normal schedules on Friday after a tumultuous eight days that left hundreds of thousands of passengers delayed or stranded and prompted its executives to make apologies to the riding public and government officials. In a statement
Continue Reading By Gregory Wallace, CNN Ask Southwest Airlines employees about their company’s technology, and one word keeps coming up: “antiquated.” While Southwest grew from a scrappy, Texas-based discount airline operating three planes into one of the nation’s largest — union officials representing Southwest workers say the company did not keep pace with technology changes. And they
Continue Reading By Forrest Brown, Gregory Wallace and Karla Cripps, CNN As beleaguered Southwest Airlines continues to sort out stranded passengers, uncollected baggage and out-of-position airplanes, US Transportation Secretary Pete Buttigieg has taken the airline to task. He’s pulling no punches, referring to the situation as a complete “meltdown” of the system. Meanwhile, the airline’s decision to
Continue Reading By Gregory Wallace and Forrest Brown, CNN The boss of Southwest Airlines has vowed he will “make good” to passengers hit by his company’s disastrous holiday meltdown as the carrier was delivering on its promise to resume better service on Friday. “This has impacted so many people — so many customers — over the holidays,”
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By Forrest Brown, CNN Terrible weather. Computer glitches. Inflation. Staffing shortages. Holiday crunches. It was a tough slog for many air travelers for much of 2022. And the year went out rough as it came in with a massive winter storm the week before Christmas and the meltdown of Southwest Airlines. And 2023 couldn’t even
Continue Reading By Laura Ly and Amanda Jackson, CNN Many winter holiday travelers in the United States have had a real rough go of it — and they have some real humdinger stories to tell. Just as millions piled into cars and flooded into airports with stuffed bags in tow over the weekend, a paralyzing winter storm
Continue Reading By Jessie Yeung, Selina Wang and Cheng Cheng, CNN China’s partial reopening has been met with an outpouring of joy and relief from citizens — both the hundreds of millions isolated inside the country for the past three years and those overseas separated from their loved ones. Authorities announced Monday that starting January 8, China
Continue Reading By Forrest Brown, Karla Cripps and Barry Neild, CNN Southwest Airline’s operational meltdown has put the Dallas-headquartered company under serious scrutiny — not only from stranded passengers and media reports but from US Transportation Secretary Pete Buttigieg as well. He spoke directly to Southwest CEO Bob Jordan on Tuesday about the thousands of flights that
Continue Reading By Forrest Brown, Gregory Wallace and Karla Cripps, CNN For passengers who are booked with Southwest Airlines this week, the much-needed conclusion to the carrier’s troubles is still several agonizing days away. As the beleaguered airline continues to sort out stranded passengers, uncollected baggage and out-of-position airplanes, US Transportation Secretary Pete Buttigieg has taken the
Continue Reading By Forrest Brown, CNN Last week’s winter weather travel mess is lingering like a vicious hangover into this week — and the headaches have been migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday. More than 3,900 flights within, into or out of the US
Continue Reading By Zoe Sottile, CNN Fifties’ child star Gayla Peevy’s plea for a “hippopotamus for Christmas” came true for one Virginia zoo. The Metro Richmond Zoo welcomed the birth of a pygmy hippopotamus in time for Christmas, according to a December 22 news release from the zoo. The adorable newborn was born on December 6, says
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