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‘It is alarming:’ After second outage this year, experts say AT&T risks customer loyalty

By Samantha Delouya, Samantha Murphy Kelly and Ramishah Maruf, CNN (CNN) — AT&T’s second prolonged outage so far this year left customers irate on Tuesday, with experts criticizing the company’s response and saying the wireless company risked losing user loyalty over the issues. “Come on AT&T, let’s get it together here. These service issues are

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Workers at TJ Maxx and Marshalls are wearing police-like body cameras. Here’s how it’s going

By Nathaniel Meyersohn, CNN New York (CNN) — Hourly retail security workers are now wearing police-like body cameras at major stores. Retail giant TJX, the parent of TJ Maxx, Marshalls and HomeGoods, said it’s equipping some store employees with body cameras to thwart shoplifting and keep customers and employees safe. TJX finance chief John Klinger

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A Chinese agency working with Russia has been trying to source drone jammers

By Laura He, CNN Hong Kong (CNN) — A Chinese government agency established to promote trade with Russia has been trying to source drone detectors and jammers, adding to concerns that Beijing may be supplying dual-use technology to Moscow. Foreign companies were seeking “unmanned aerial vehicle (UAV) equipment,” including drone detectors and jammers, according to

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Columbia University settles with Jewish student who sued over hostile environment on campus

By Ramishah Maruf, CNN New York (CNN) — Columbia University has settled with a Jewish student who sued in late April, claiming the Ivy League university failed to provide a safe environment. It’s one of the first such settlements reached as the university faces lawsuits and investigations from Jewish, Palestinian, Arab and pro-Palestinian students for

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OpenAI insiders’ open letter warns of ‘serious risks’ and calls for whistleblower protections

By Samantha Murphy Kelly, CNN (CNN) — A group of OpenAI insiders are demanding that artificial intelligence companies be far more transparent about AI’s “serious risks” — and that they protect employees who voice concerns about the technology they’re building. “AI companies have strong financial incentives to avoid effective oversight,” reads the open letter posted

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Qantas CEO: ‘We let our customers down’ on canceled flights scandal

By Maisie Linford and Anna Cooban, CNN London (CNN) — The boss of Qantas Airways has acknowledged the “anger” of thousands of customers who were sold tickets for already-canceled flights. “Everyone feels pain at the anger,” Qantas CEO Vanessa Hudson told CNN’s Richard Quest in an exclusive interview at an airline industry conference in Dubai Monday. “It’s

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