BBB revokes accreditation for construction business in Ashland

COLUMBIA, Mo. (KMIZ)

The Better Business Bureau of St. Louis on Nov. 29 revoked the BBB Accreditation of BTG Construction, of Ashland, for violating the BBB’s Accreditation Agreement, the organization announced in a Thursday press release

The BBB said in the release that it notified BTG Construction on several occasions between June 28-Nov. 8 regarding a customer complaint that alleged it failed to finish a project, provide a refund and contact the consumer.

The company has not responded to the complaint, according to the press release. BBB asked BTG Construction for its resignation as a BBB Accredited Business, but the company did not provide it. 

Applicants for BBB Accreditation also must meet BBB standards and can be denied BBB Accreditation if they fail to comply.

The press release stated the accreditation of Complete Caire Heating and Cooling, of Barnhart, Missouri, was also revoked.