Missouri AG warns consumers to be aware of ticket scams ahead of Taylor Swift’s July concerts at Arrowhead

JEFFERSON CITY, Mo. (KMIZ)

Missouri Attorney General Andrew Bailey sent a press release on Thursday for consumers to be alert for “suspicious ticket offerings” ahead of Taylor Swift’s concerts in Kansas City last month.

The pop star is performing July 7 and 8 at Arrowhead Stadium. Tickets for the Eras Tour sold quickly last year and caused a headache for fans after Ticketmaster crashed, leading to the company to eventually apologizing for the fiasco.

Some fans have also been duped by scammers, according to Bailey’s release and other reports. Bailey sent the press release to give residents a reminder to be weary of potential scams and to be careful of who they buy from.

"I want to educate Missourians on potential ticket scams during the summer concert season, which is when scammers often prey on innocent consumers,” Bailey said in the release. “With Taylor Swift and other music superstars making stops in Missouri, we want to ensure that consumers have the right tools at their disposal, which includes the Attorney General’s Office. We will pursue anyone who attempts to take advantage of Missourians who have saved their hard-earned money to attend Taylor Swift’s concert.”

Some tips include:

• Making sure you are buying your tickets from a trustworthy website, especially before you provide any personal financial information.
• If you are unfamiliar with a particular ticket seller, research the seller on the Attorney General’s or Better Business Bureau’s website for any complaints.
• If you purchase tickets online, especially through an online auction site, it is recommended that you complete your transaction with a credit card.  Purchasing tickets with a credit card often provides you with protections that you would not otherwise have if you purchase the tickets using cash, check, debit or applications like Cash App or Venmo.
• Always double check the URL of a website before purchasing tickets online.  If a website’s address begins with “https”, the “s” will not appear in the web address until you access the order page of the site, where you will be asked to enter your personal information.  Secure websites should also display a closed “lock” graphic in the browser.
• If you have physical tickets, inspect them. Check the date, time and location listed on the tickets to ensure that this information matches the accurate event details. Also review the listed seating assignments. Digital tickets will also include this information.