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Returning Gifts Not So Easy

If you are returning gifts after the holiday season, consumer groups ask you check the store return policy. If you have unwanted gifts this year, ABC News compiled a list of store return policies:* Amazon.comItems shipped by between November 1, 2012 and December 31, 2012, may be returned until January 31, 2013, for a full refund, subject to Amazon’s other return guidelines, which are listed on the Website.* Best Buy Gift purchases made between November 4, 2012, and December 24, 2012, can be returned through January 24, 2013. * Kohl’s Kohl’s has a hassle-free return policy, which allows customers to return any item at any time. Customers with a receipt are offered full refund and exchanges. Customers with a gift receipt are offered an even exchange or merchandise credit. Customers without a receipt will get a merchandise credit good toward anything in the store. Or, if a customer paid with a Kohl’s Charge or other credit card, Kohl’s can look up the purchase and give a refund or even exchange.* Sam’s Club Sam’s Club will refund purchases in full with a receipt. Customers without a receipt will be refunded the latest selling price of an item on a shopping card. Electronics such as Televisions, computers, projectors, digital music players, cameras and camcorders must be returned within 90 days of the original purchase and with a receipt. Cell phones must be returned within 30 days of the original purchase and with a receipt.* Target Target requires a receipt for all returns and exchanges and most returns must be made within 90 days. Any exceptions are clearly noted on store shelves and printed on the front of receipts. Target also has a receipt look up for items purchased using a credit, debit, check or GiftCard. Items from the Neiman Marcus and Target collaboration must be returned by Jan. 5, 2013.* Walmart For items that typically have limited returns or exchanges, such as TVs, cameras, computers, DVD and music players, if purchased between Nov. 1 and Dec. 24, the limited 15-30 day return period will begin Dec. 26. For most items, Walmart accept returns within 90 days after purchase. Walmart gives customers the option of a cash refund (if the purchase was under $25), a shopping card for the amount of the purchase (if it was over $25), a credit to the customer’s credit card (only with receipt) or an even exchange for the product. Walmart will follow any manufacturer’s warranties.

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