Nobody likes self-checkout. Here’s why it’s everywhere
By Nathaniel Meyersohn, CNN Business “Unexpected item in the bagging area.” “Please place item in the bag.” “Please wait for assistance.” If you’ve encountered these irritating alerts at the self-checkout machine, you’re not alone. According to a survey last year of 1,000 shoppers, 67% said they’d experienced a failure at the self-checkout lane. Errors at
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