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Baggage waits to be claimed after canceled flights at the Southwest Airlines terminal at Los Angeles International Airport on Monday

Buttigieg warns Southwest CEO he will hold airline accountable after ‘meltdown’

By Forrest Brown, Karla Cripps and Barry Neild, CNN Southwest Airline’s operational meltdown has put the Dallas-headquartered company under serious scrutiny — not only from stranded passengers and media reports but from US Transportation Secretary Pete Buttigieg as well. He spoke directly to Southwest CEO Bob Jordan on Tuesday about the thousands of flights that

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Cancelled Southwest Airlines flights are displayed on an information board at California's Oakland International Airport on Tuesday.

Southwest flight relief is still days away, and Buttigieg is steamed

By Forrest Brown, Gregory Wallace and Karla Cripps, CNN For passengers who are booked with Southwest Airlines this week, the much-needed conclusion to the carrier’s troubles is still several agonizing days away. As the beleaguered airline continues to sort out stranded passengers, uncollected baggage and out-of-position airplanes, US Transportation Secretary Pete Buttigieg has taken the

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