Skip to Content

Columbia City Council set to discuss new system for residents to report issues

Keyhole monument in front of Columbia City Hall.
KMIZ
Keyhole monument in front of Columbia City Hall.

COLUMBIA, Mo. (KMIZ)

The Columbia City Council is set to discuss a new system where citizens can share their concerns and input on issues at its pre-council meeting Monday evening.

The system is called SeeClickFix and is a 3-1-1 system.

SeeClickFix is an app that would allow residents to report issues, identify repair needs, give feedback and ask questions.

SeeClickFix would increase public engagement, allow for detailed reports, provide a texting option and have a public-facing portal, according to materials provided to the city council.

The city says every year it processes over 70,000 customer requests.

The city is currently using the Tyler 311 system. According to the city, the Tyler 311 system has limited public-facing integration and has limited ways for citizens to track requests.

Article Topic Follows: Top Stories

Jump to comments ↓

Author Profile Photo

Erika McGuire

Erika McGuire originally comes from Detriot. She is a reporter and weekend anchor on ABC 17 News.

BE PART OF THE CONVERSATION

ABC 17 News is committed to providing a forum for civil and constructive conversation.

Please keep your comments respectful and relevant. You can review our Community Guidelines by clicking here

If you would like to share a story idea, please submit it here.

Skip to content