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AP Missouri

911 workers say centers are understaffed, struggling to hire and plagued by burnout

By CLAUDIA LAUER Associated Press Emergency call center workers say their centers are understaffed, struggling to fill vacancies and plagued by worker burnout, according to a national survey released Tuesday. The survey conducted by the National Emergency Number Association in conjunction with Carbyne, a cloud technology company focused on emergency services, polled about 850 workers

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