Tag: 911

Boone County Joint Communications explains safeguards during outages and maintenance

November 8, 2019 3:30 PM Connor Hirsch

Boone County’s 911 agency says it had safeguards in place to make sure the system stayed online during recent scheduled call center maintenance. Boone County Joint Communications director Chad Martin said during the scheduled maintenance the department staffs its backup location in case something were to happen. “When either CenturyLink or our IT department will

Emergency service crews help during widespread phone outage

October 29, 2019 4:00 AM Sydney Olsen

Construction crews caused a fiber cut on Monday that left people in both Kansas and Missouri without internet or phone services. The outage was specific to CenturyLink customers. CenturyLink said the problem was solved shortly after 6 p.m. Monday but, before the outage was fixed, emergency service crews around Boone County prepared to help. The outage meant